bet365link Privacy Policy

1 Introduction

bet365link is a safe and trusted online gaming platform operating for players in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy document explains what information is collected from visitors or users of the bet365link website (https://bet365link.cam), how that information is used, with whom it may be shared, and how it is kept secure.

By using our platform, you are considered to have given your consent to the terms described in this privacy policy. If you do not agree with any part of this policy, you are requested to refrain from using our services. We reserve the right to update this policy at any time, and users will be notified of significant changes as far as reasonably possible.

2 Information We Collect

Various types of information are collected to provide services on the bet365link platform. This information comes from two main sources — information provided directly by the user, and information collected automatically while using the platform.

2.1 Information Provided Directly

During registration or account management, users provide the following information:

• Full name and date of birth
• Email address
• Mobile number
• Banking and payment information (bKash, Nagad, Rocket, bank account)
• National ID card or passport details for identity verification
• Information provided when contacting customer support

2.2 Automatically Collected Information

The following technical information may be collected automatically while using the platform:

• IP address and device identifier information
• Browser type and operating system information
• Time of site visits, pages visited, and links clicked
• Usage-related information collected through cookies and similar tracking technologies
• Transaction history and gaming activity records

3 Purpose of Using Information

Collected personal information is used only for specific and legitimate purposes. bet365link never uses user information unnecessarily or for unauthorised purposes.

We use the collected information for the following purposes:

• To complete account registration, verification, and management
• To process financial transactions including deposits and withdrawals
• To verify user identity and prevent fraud
• To provide customer support and resolve complaints
• To enforce responsible gaming policies and identify at-risk behaviour
• To improve platform security and performance
• To fulfil legal obligations
• To communicate special offers or promotional information where applicable (with user consent)

4 Information Sharing and Disclosure

bet365link does not sell, rent, or exchange users' personal information to third parties. However, information may be shared in limited amounts in specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted third-party service providers for payment processing, identity verification, and technical support. These organisations are obliged to use the information only for specified purposes and adhere to our privacy standards.

4.2 Legal Requirements

Disclosure of user information may be legally required in response to a court order, government directive, or valid request from a law enforcement agency. In such cases, bet365link follows the appropriate legal process.

4.3 Fraud and Security Prevention

Relevant information may be shared with verification agencies to protect platform security, prevent fraud, and combat money laundering.

5 Data Security Measures

bet365link adopts industry-standard technical and organisational measures to keep user information secure. The key elements of our security framework are:

• SSL Encryption: All information sent to and received from the website is encrypted using SSL (Secure Sockets Layer) technology.
• Secure Data Storage: User information is stored on secured servers and protected from unauthorised access.
• Access Control: Only authorised staff have access to information needed for their specific roles.
• Regular Security Audits: Platform security is regularly assessed and updated.
• Password Protection: User passwords are stored in hashed form and are never kept in plain readable format.

However, it is not possible to guarantee 100% security when transmitting or storing information over the internet. Users also have a responsibility to keep their account password confidential and not share it with others.

6 Cookie Policy

The bet365link website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help identify you on your next visit.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions and perform security verification.

6.2 Functional Cookies

These cookies remember your preferences and settings — such as language selection and account preferences — so that your next visit is more convenient.

6.3 Analytics Cookies

These cookies are used to analyse and improve platform usage. They help identify which pages users spend the most time on and which features are used most.

You can reject cookies by changing your browser settings, but this may limit some functionality of the platform.

7 Data Retention Period

bet365link does not retain user information beyond what is necessary. The retention period depends on the type of information and applicable legal obligations:

• Information for active accounts is retained for as long as the account remains active.
• Financial transaction records may be retained for a specified period after account closure in accordance with legal obligations.
• Customer support communication records are kept for a set period based on relevance.
• Information required for fraud prevention and legal proceedings may be retained for an extended period.

After the designated period, personal information is securely deleted or anonymised.

8 User Rights

As a user of bet365link, you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to request details of what information we hold about you. This request can be made by contacting the customer support team.

8.2 Right to Rectification

If any of your information is incomplete or incorrect, you can request a correction. Information can be updated through account settings or via customer support.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You can unsubscribe from promotional emails or notifications at any time. This can be done through account settings or via the customer support team.

9 Protection of Minors

bet365link is a platform for adults only. We do not knowingly collect or process information from any person under the age of 21. Age verification is kept active at the time of registration. If a minor has been registered by mistake, that information will be deleted immediately and the account will be closed. If any information about a minor comes to our attention, please notify customer support.

10 Third-Party Links

The bet365link website may sometimes contain references to third-party websites. bet365link is not responsible for the privacy practices and policies of these external sites. We recommend that you read the privacy policy of each site. When you leave our platform and visit an external site, their own policies will apply.

11 Changes to the Privacy Policy

bet365link reserves the right to change, amend, or update this privacy policy at any time. Users will be notified of significant changes through a notice on the platform. Continued use of the platform after changes are made will be considered as acceptance of the new policy. It is therefore recommended that you visit this page regularly.

The latest version of this privacy policy will always be available at https://bet365link.cam/privacy-policy.